Privacy Policy

privacy policy

1. Information Collected

This Privacy Policy applies to app, website and events that are under the Pguins brand. For simplicity, we refer to all of these as our “services” in this Privacy Policy.

We collect information about your use of our services such as access logs, as well as information you provided us with in text forms or images you upload through our app or website https://pguins.com.

Information you give us

You choose to give us certain information when using our services that may include email address, phone number, name, gender, date of birth, and who you’d like to connect with.

  • In additional information under the “My Account section”, you may choose to give us info about your bio and your interests, as well as content such as photos. To add multimedia content, you may allow us to access your camera or photo album.
  • We process your chats with other users as well as the content you publish to operate and help us keep our community safe.
  • From Social Media: You may decide to share information with us through your social media account as when you log into your account via your social media or other account (e.g., Google, Twitter, or Apple).

Information automatically collected when using our services

  • Usage Information: Using our services creates data about your activity such as info when you log in, features you use, actions you take, and interactions with other users including messages sent.
  • Device information: We collect information from and about the device(s) you use to access our services, including hardware and software information such as IP address, device ID and type, apps settings and characteristics, app crashes and related device’s data.
  • Information with your prior consent:Precise geolocation data: If you give us your consent, we will collect your precise geolocation (latitude and longitude) from your device. This collection may occur in the background even when you aren’t using the services. If you decline this permission, we will not collect it and the services that rely on precise geolocation will not be available to you.

2. How We Use Information

We use your information to deliver and improve our services. Additionally, we use your info to help keep you and our community safe, and to provide you with advertising that may be of interest to you.We use all this information to:

  • Create, manage your account and provide you with helpful information about our services.
  • Personalize pricing, offer discounts and other promotions, and complete your transactions.
  • Recommend you to other users and viceversa.
  • Enable other users to find your profile that only includes information about you that you are decided to be public and visible for others.
  • Measure the effectiveness of advertising and marketing campaigns carried out on our services.
  • Communicate with you about products or services that may interest you.
  • To prevent, detect and fight fraud and other illegal or unauthorized activities.
  • To ensure legal compliance such as comply with legal requirements and assist law enforcement

3. How We Share Information

  • We share your public information to other users on our platform, public information means that you give your consent and fully understand that the information shared is going to be visible for other on ourservices.
  • We use vendors in order to operate, distribute, market and improve our services. This includes data hosting, analytics, marketing, advertising, payment processing and security operations.

We also may use and share non-personal information (info that does not identify who you are such as device information, general demographics, general behavioral data, location in de-identified form), as well as personal information in hashed, non-human readable form.

4. How Long We Keep Your Information

We keep your personal information only as long as we need it for legitimate business purposes and as permitted by applicable law. If stop using our services, you can delete your account, and after a period of a maximum of 7 days, your profile will stop being visible to other members. Take into account that your profile becomes not visible for others if you have a inactive period of 1 month, but your account will still accessible. After your account is deleted, we will delete all your personal information.

We maintain information on the basis of our legitimate interest where there is an outstanding or potential issue, claim or dispute requiring us to keep information (in particular if we receive a valid legal subpoena or request asking us to preserve data (in which case we would need to keep the data to comply with our legal obligations) or if data would otherwise be necessary as part of legal proceedings).

This privacy policy may change from time to time. We will notify you before any material changes take effect so that you have time to review the changes.

5. Data Deletion

You can delete your account and all the data associated to it, at any time, by logging into App, going to “My Account” → “Settings”, scrolling down to the bottom and tapping on “Delete Account”, and follow the instructions to complete the deletion process.

6. How to Contact Us

If you have questions about our Privacy Policy or any request regarding your data, contact us at support@pguins.com